Valvoline Instant Oil Change

I’ve been using Valvoline IOC for many years, never had any kind of problem with the quality of the service. Mike the manager is ...

I’ve been using Valvoline IOC for many years, never had any kind of problem with the quality of the service. Mike the manager is always friendly and professional.

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Quick in and out love this place. The people were friendly and nice to deal with.

Quick in and out love this place. The people were friendly and nice to deal with.

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The rep who I spoke with was honest, down to Earth and still respectful. As a female I often feel talked down, but that didn't h ...

The rep who I spoke with was honest, down to Earth and still respectful. As a female I often feel talked down, but that didn't happen once while I was in. Waiting area was clean, and the prices were fair. I'll be back!

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My salesman went over everything clearly and parts I did not understand he explained them in a way a baby could understand I did ...

My salesman went over everything clearly and parts I did not understand he explained them in a way a baby could understand I didn’t purchase any extras beside the oil change this time around due to low funds but I will surely return when I do have the funds to get them done

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Helpful friendly people

Helpful friendly people

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I felt that the oil change was very over priced honestly the most expensive oil change I have ever had done and it was just a sy ...

I felt that the oil change was very over priced honestly the most expensive oil change I have ever had done and it was just a synthetic blend but it's done and over with I will never go back or recommend to anyone

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No pricing was talked about! At 154.00 in what I was charged I can get for 79.00 not likely to return.

No pricing was talked about! At 154.00 in what I was charged I can get for 79.00 not likely to return.

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Had to wait about 15 mins once in the bay.. Short staffed..

Had to wait about 15 mins once in the bay.. Short staffed..

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They were so awesome they rememberd the last time I had been in and even fixed a side skirt issue I was having

They were so awesome they rememberd the last time I had been in and even fixed a side skirt issue I was having

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I know what to expect every time I come to valvoline oil change. Consistency is important to me.

I know what to expect every time I come to valvoline oil change. Consistency is important to me.

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The wait outside

The wait outside

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Speed and professional control of all of the employees.

Speed and professional control of all of the employees.

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Mgr always makes me feel good about coming in today

Mgr always makes me feel good about coming in today

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Good fast service

Good fast service

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Good customer service, explained all the services.

Good customer service, explained all the services.

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They were very quick and friendly.

They were very quick and friendly.

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Because I don't get to excited about giving huge praise. They did a fine job...

Because I don't get to excited about giving huge praise. They did a fine job...

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Fast service. Knowledgeable service representatives

Fast service. Knowledgeable service representatives

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Was not approached in any way about needing some kind of add on product or service, which most folks believe are often not reall ...

Was not approached in any way about needing some kind of add on product or service, which most folks believe are often not really needed. I have noticed this lately from Valvoline and Midas. Customers appreciate and will reward honesty in these kind of dealings. I cannot overstate this!

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I have always brought my car to this valvoline this last time i brought it in to get anew battery,they are soo professional and ...

I have always brought my car to this valvoline this last time i brought it in to get anew battery,they are soo professional and knowledgeable and they know what they are doing and they do it with a smile i really their service. Thank you

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They were completely honest with the services they provided and showed me the screen the information they were gathering. Recom ...

They were completely honest with the services they provided and showed me the screen the information they were gathering. Recommendations were spot on and what i knew coming in. This made me feel like i could trust them.

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Friendly staff. Able to get in and out in a short period of time. No high pressure add on sales attempts. Felt comfortable. Wil ...

Friendly staff. Able to get in and out in a short period of time. No high pressure add on sales attempts. Felt comfortable. Will not go to a Jifffy Lube because as I always no that they are going to try to push their "extras". I would not hesitate to let my wife go to your shop, She has fallen for the Jiffy Lube sales pitch for Wiper blades, cabin air filter and engine air filter. These are the things that I can do myself when its needed. She was totally taken advantage of, never again. Although I did have a short wait that was not a problem for me, Bays were full when I arrived and Techs pulled me in as soon as a bay opened up. That's all 1 can expect. Thank you, Lawton

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The Service Manager Mike is extremely friendly, and always helpful. Staff is very efficient

The Service Manager Mike is extremely friendly, and always helpful. Staff is very efficient

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Same prompt service always

Same prompt service always

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Mike, the mgr. and the staff are much more knowledgeable and understanding then previous encounters. A few years ago some of the ...

Mike, the mgr. and the staff are much more knowledgeable and understanding then previous encounters. A few years ago some of the staff was very pushy and selling products and procedures that weren't needed. ** I think the mgr. is Mike, but when he is there I receive professional service and attention.

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Fast service, friendly staff.

Fast service, friendly staff.

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The staff was very understanding and made you feel at ease.

The staff was very understanding and made you feel at ease.

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friendly and knowledgable workers-no pressure overall check of the car!

friendly and knowledgable workers-no pressure overall check of the car!

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I was highly satisfied because they were busy but they were vey professional and the wait was less then I expected.

I was highly satisfied because they were busy but they were vey professional and the wait was less then I expected.

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The manager went out of his way to honor my digital coupon even with difficulty. He explained issues with my headlight. He offer ...

The manager went out of his way to honor my digital coupon even with difficulty. He explained issues with my headlight. He offered and explained services but didn’t push.

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Fast, efficient and very friendly. No pressure.

Fast, efficient and very friendly. No pressure.

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My car got right in and the employees were nice and explained everything that was done.

My car got right in and the employees were nice and explained everything that was done.

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They did the oil change as quickly as advertise and was very friendly. I liked the way they checked everything.

They did the oil change as quickly as advertise and was very friendly. I liked the way they checked everything.

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I could tell Attendants where trained well. Or knew it before hand.

I could tell Attendants where trained well. Or knew it before hand.

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Guys were friendly, efficient, and got the job done.

Guys were friendly, efficient, and got the job done.

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Always friendly service tech's and timely service. I have had service at this location for many years and will continue to visit ...

Always friendly service tech's and timely service. I have had service at this location for many years and will continue to visit.

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Usually all the lamps are checked but this time they did not.

Usually all the lamps are checked but this time they did not.

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I always use Valvoline for my car needs and they take care of me every time. They are friendly and talk to me the whole time abo ...

I always use Valvoline for my car needs and they take care of me every time. They are friendly and talk to me the whole time about the process as well as hold a conversation about things other than oil changes. One time I drove in because my skid plate was barely hanging on and they took it off with no problem and no charge. I just know coming here I will receive friendly service and be well taken care of.

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The workers were polite and very fast . I was there early. Turned on the TV myself in the waiting room. Used my coupon for $12 o ...

The workers were polite and very fast . I was there early. Turned on the TV myself in the waiting room. Used my coupon for $12 off from my email I had received.

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I love the quick service with no appointment.

I love the quick service with no appointment.

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Friendly and quick

Friendly and quick

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I really appreciate all the staff at this location - this is the only location I have used in Omaha for the last 3 years. The s ...

I really appreciate all the staff at this location - this is the only location I have used in Omaha for the last 3 years. The staff is friendly, efficient and I truly appreciate their recommendations. I had my oil changed before going to the local dealership for a recall service. The dealership was fine but if I need something done that can be done at Valvoline, that is where I will have any and all service work done. Very professional and I trust the recommendations made.

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I told them all I wanted was the oil change and for the most part they didn't pressure me with other sales

I told them all I wanted was the oil change and for the most part they didn't pressure me with other sales

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I very seldom rate anything at the top, there is always room for improvement in any job.

I very seldom rate anything at the top, there is always room for improvement in any job.

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Great service; and fast

Great service; and fast

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Manager very good the best

Manager very good the best

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I was happy about how fast I was in and out. Didn't even have to get out of the car which now that I know that is great for whe ...

I was happy about how fast I was in and out. Didn't even have to get out of the car which now that I know that is great for when I have my 4 yr old with me and don't want to wait in a waiting room.

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The staff was friendly, the waiting room was clean, and the service was thorough and quick.

The staff was friendly, the waiting room was clean, and the service was thorough and quick.

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The staff is friendly and performed the service work quickly and efficiently.

The staff is friendly and performed the service work quickly and efficiently.

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staff is always pleasant and work quicklyvto get you out as fast as possible...i go to the shop on 1078th regularly for my car a ...

staff is always pleasant and work quicklyvto get you out as fast as possible...i go to the shop on 1078th regularly for my car as,well as my wives....rhe staff their is fantasic

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I received the wrong record on the work done on my car. It was the invoice for another customer. I should have noticed myself. ...

I received the wrong record on the work done on my car. It was the invoice for another customer. I should have noticed myself. Other than that no problem .

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Service

Service

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Fast no upscale pressure

Fast no upscale pressure

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Service was great. I will always go to this location. Very thorough

Service was great. I will always go to this location. Very thorough

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Fast service great guys very knowledgeable answered my questions and my mom was in the car with me and was very impressed.she ma ...

Fast service great guys very knowledgeable answered my questions and my mom was in the car with me and was very impressed.she may start going here as well for her oil changes.thank you

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Friendly, knowledgeable, professional

Friendly, knowledgeable, professional

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I had been attending this Valvoline Instant Oil Change and definitely, I am planning to return back. The service is always excel ...

I had been attending this Valvoline Instant Oil Change and definitely, I am planning to return back. The service is always excellent and the Manager is a great asset to this company.Keep the excellent work.

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I just want a quick oil change, I will bring my car to the dealer for any extra things required so I know it's actually needed. ...

I just want a quick oil change, I will bring my car to the dealer for any extra things required so I know it's actually needed. I don't like being sold extra things or even the walk around. I want in and out.

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The manager Mike is outstanding, the team he has are very professional & they always make me feel welcome. Give that Manager Mik ...

The manager Mike is outstanding, the team he has are very professional & they always make me feel welcome. Give that Manager Mike my thanks & I will always bri g my t rd yuck to this Valvoline.

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Every thing went OK

Every thing went OK

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The manager of this unit is always very nice and does not pressure you into buying other products. He knows that when I come in ...

The manager of this unit is always very nice and does not pressure you into buying other products. He knows that when I come in I only want an oil change and lets me know if any other maintenance might be needed.

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Got me in and out fast . Had a coupon so the service was priced about what I normally pay everyday pricing is kinda of high. So ...

Got me in and out fast . Had a coupon so the service was priced about what I normally pay everyday pricing is kinda of high. So without a coupon I usually go elsewhere.

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Good customer service and quick service. I've been there several times

Good customer service and quick service. I've been there several times

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Always fast and friendly service

Always fast and friendly service

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40 minute wait because they were very busy.

40 minute wait because they were very busy.

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The employees were very courteous and nice. They seemed to know what they were doing

The employees were very courteous and nice. They seemed to know what they were doing

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Easy and quick service. Friendly staff.

Easy and quick service. Friendly staff.

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I always bring my car there and they are professional and nice and know what they are doing

I always bring my car there and they are professional and nice and know what they are doing

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Quick and no upselling

Quick and no upselling

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The service was done quickly. No pressure for services. Up front about prices. Good value for my dollar. The last time I did ...

The service was done quickly. No pressure for services. Up front about prices. Good value for my dollar. The last time I did a quickie oil change, I got gouged by Jiffy Lube, so I was very impressed with the better prices and service level at Valvoline.

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Employees were very friendly and quick to get me in and out. I didnt wait at all and a different oil change company was going t ...

Employees were very friendly and quick to get me in and out. I didnt wait at all and a different oil change company was going to make me wait and hour. I was in and out in 20 minutes. Guys there were great

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Quick service, no wait. Good time to go. Friendly staff.

Quick service, no wait. Good time to go. Friendly staff.

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took longer than I expected

took longer than I expected

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Cost an awful lot of money.

Cost an awful lot of money.

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I have had problems with other places that change oil in the past. I have never had a problem with Valvoline.

I have had problems with other places that change oil in the past. I have never had a problem with Valvoline.

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The attendant was very friendly and explained all he was doing. Have always gone to Valvoline and have always appreciated the s ...

The attendant was very friendly and explained all he was doing. Have always gone to Valvoline and have always appreciated the service.

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Fast and efficient service

Fast and efficient service

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This was my first visit a nice young man by the name of jacob greeted me, and shook my hand. He explained the differnt lof servi ...

This was my first visit a nice young man by the name of jacob greeted me, and shook my hand. He explained the differnt lof services avalible and i selected the maxlife. Over all jacob and ty were very thourgh and did a great job. I will be back for a coolant flush soon and willreturn for my nedt lof. As a former asc certified tech. And service manager i was truly impressed.

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Lik÷ going there. Fast friendly and knowledgeable.

Lik÷ going there. Fast friendly and knowledgeable.

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I stopped in to get my oil checked because I was leaving town. They added some oil and were very friendly and supportive.

I stopped in to get my oil checked because I was leaving town. They added some oil and were very friendly and supportive.

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The service men were very quick, pleasant, offered the higher grade but did not try to up scale it.

The service men were very quick, pleasant, offered the higher grade but did not try to up scale it.

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I felt that the man who checked me in and out was somewhat rude.

I felt that the man who checked me in and out was somewhat rude.

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I own a 2018 Chevy Equinox. The team was able to match the oil filter with one on hand. I had an unexpected road trip and needed ...

I own a 2018 Chevy Equinox. The team was able to match the oil filter with one on hand. I had an unexpected road trip and needed an oil change prior to leaving. The dealership could not fit me in. This station was able to take care of all my needs and I felt very comfortable talking with staff. The waiting room was clean. I will be back for my next oil changes!

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THEY DO GREAT WORK

THEY DO GREAT WORK

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Very polite and no pressure but informative and gaveoptions

Very polite and no pressure but informative and gaveoptions

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It takes a lot to make me "Highly Satisfied." Being "satisfied" is plenty for an oil change...

It takes a lot to make me "Highly Satisfied." Being "satisfied" is plenty for an oil change...

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Mike and the staff at this location are very nice and take good care of me and my truck.

Mike and the staff at this location are very nice and take good care of me and my truck.

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Staff was courteous & quick

Staff was courteous & quick

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Efficient, quick, no sales pitch on upgrades or other services like in the past. Just kept things moving which is what people wa ...

Efficient, quick, no sales pitch on upgrades or other services like in the past. Just kept things moving which is what people want from a quicker oil change local

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They try and sell me an air filter when it is obviously clean and by the date on some car fax report. The Car fax report was ful ...

They try and sell me an air filter when it is obviously clean and by the date on some car fax report. The Car fax report was full of errors and when I pointed the errors it became a point of contention.

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Nothing with service or your company. Usually take cars to Jensen because of free tire rotation.

Nothing with service or your company. Usually take cars to Jensen because of free tire rotation.

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Nice, pleasant, and professional. The manager is always sociable and clear as to the service provided.

Nice, pleasant, and professional. The manager is always sociable and clear as to the service provided.

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HELP WAS VERY GOOD. I GET HOME CAR SET FOR COUPLE DAYS. AFTER MOVING CAR NOTICE OIL ON FLOOR. LOOKED LIKE OLD OIL. MUST OF COME ...

HELP WAS VERY GOOD. I GET HOME CAR SET FOR COUPLE DAYS. AFTER MOVING CAR NOTICE OIL ON FLOOR. LOOKED LIKE OLD OIL. MUST OF COME FROM OIL FILTER TRAINING IN FRAME OR SOMETHING, ONLY PLACE I COULD THINK IT CAME FROM. CLEANED UP AND DID NOT SEE AGAIN

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The guy who helped me owned the same car as me and I went in for my first oil change since buying the car, and he knew whay oil ...

The guy who helped me owned the same car as me and I went in for my first oil change since buying the car, and he knew whay oil to use and how many miles before I actually need an oil change

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I had to wait and the lady after me got done before me.

I had to wait and the lady after me got done before me.

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The guys at this location are always very friendly, efficient and personable. Excellent customer service.

The guys at this location are always very friendly, efficient and personable. Excellent customer service.

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They are very professional and cordial!!

They are very professional and cordial!!

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Quick, easy and efficient

Quick, easy and efficient

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I LOVE being able to pull up and get my oil changed fast and efficiently. Have been getting my oil change here since I bought th ...

I LOVE being able to pull up and get my oil changed fast and efficiently. Have been getting my oil change here since I bought the car and will continue as long as I drive.

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The guys to change my oil were very professional and what they did. that's why I would recommend them to anybody else that wante ...

The guys to change my oil were very professional and what they did. that's why I would recommend them to anybody else that wanted to get their oil change for any service battling offers were the first customer needs because their professional in.

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Service was prompt and people were very courteous.

Service was prompt and people were very courteous.

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Speedy. Good customer service.

Speedy. Good customer service.

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It was my first time visiting and they did not show me where there was a waiting room I don’t know if there was one so I stood o ...

It was my first time visiting and they did not show me where there was a waiting room I don’t know if there was one so I stood outside

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I like quick and painless and this was - as always.

I like quick and painless and this was - as always.

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Friendly, knowledgeable staff. Got in and out pretty quick.

Friendly, knowledgeable staff. Got in and out pretty quick.

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Always good servicee.

Always good servicee.

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I had to wait 35 minutes before entering the garage. No one said anything to me the whole 35 minutes. Every employee was moving ...

I had to wait 35 minutes before entering the garage. No one said anything to me the whole 35 minutes. Every employee was moving around really slow like they didn't care jow long it took.

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The staff were very friendly and made you welcome and did everything quickly.

The staff were very friendly and made you welcome and did everything quickly.

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I feel like the price is expensive. I have a 1500 truck and it takes 6 quarts. With a 10.00 coupon it is still 66.00. Seems ...

I feel like the price is expensive. I have a 1500 truck and it takes 6 quarts. With a 10.00 coupon it is still 66.00. Seems expensive

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These guys are great! Only been twice, but have had an excellent experience each time. I always worry about going in for oil cha ...

These guys are great! Only been twice, but have had an excellent experience each time. I always worry about going in for oil changes because I have had some previous bad experiences at other places. Not with these guys. Not only has my experience been good, but it has also been quick. I have not had to wait long to get in and get out. Impressed

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The service gentlemen was fantastic. Everyone was friendly.

The service gentlemen was fantastic. Everyone was friendly.

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The staff was friendly service was quick they was easy to talk to and very helpful

The staff was friendly service was quick they was easy to talk to and very helpful

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Wait time prior to entering bay.Discussion about transmission fluid change with out a filter change. I go to a transmission shop ...

Wait time prior to entering bay.Discussion about transmission fluid change with out a filter change. I go to a transmission shop to have it done and Valvoline wanted to argue how their service is better without the filter being replaced.

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No reservations. Quick oil change.

No reservations. Quick oil change.

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I just didn't like being asked repeatedly regarding additional services

I just didn't like being asked repeatedly regarding additional services

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I don't have to have an appointment when I come to Valvoline Instant Oil Change locations. The tech's are trained, friendly and ...

I don't have to have an appointment when I come to Valvoline Instant Oil Change locations. The tech's are trained, friendly and helpful.

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The techs were knowledgeable and friendly. They didn’t talk down to me and showed pride in their work. And I appreciate that the ...

The techs were knowledgeable and friendly. They didn’t talk down to me and showed pride in their work. And I appreciate that they don’t try to sell unnecessary parts.

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I was in and out in minutes. The staff was friendly and knowledgeable. I will definitely return for my next oil change.

I was in and out in minutes. The staff was friendly and knowledgeable. I will definitely return for my next oil change.

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The staff was very respectful and knowledgeable.

The staff was very respectful and knowledgeable.

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Because they are professional and experienced i always take my car there i have never had a problem they are like family and i t ...

Because they are professional and experienced i always take my car there i have never had a problem they are like family and i trust their service

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Porque me siento seguro en traer mis vehículos ,y estoy seguro que le van a dar un buen mantenimiento a mis vehículos de por ...

Porque me siento seguro en traer mis vehículos ,y estoy seguro que le van a dar un buen mantenimiento a mis vehículos de por vida

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Got right in and services were completed quickly.

Got right in and services were completed quickly.

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Found you on my pinpoint app, coupon States 1/2 off first oil change, we’ll get there & that’s not for synthetic blend but we ca ...

Found you on my pinpoint app, coupon States 1/2 off first oil change, we’ll get there & that’s not for synthetic blend but we can take $21 off the 59.99 price,still ends up higher than tires plus where I normally go, asked if they’d meet their price, answer was no cuz we don’t do any upselling like tires plus, ha! Next thing I know they are having me buy a cabin filter, such upsell, started at 49, but he could do 35, I still said no, then his rock bottom price was 25, I said no, then said ok I’ll do it for 20, well he said ok, so he went from basically 50 to 20, I’d call that upselling! Not too thrilled with this place! It was quick I guess

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Staff were efficient and polite.

Staff were efficient and polite.

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Good servive

Good servive

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The two guys that were there were very friendly and helpful and the service was very quick! I was in/out in a flash!

The two guys that were there were very friendly and helpful and the service was very quick! I was in/out in a flash!

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It hard for me to give highly satisfied marks due to the face it was just an oil change and nothing extraordinary happened.

It hard for me to give highly satisfied marks due to the face it was just an oil change and nothing extraordinary happened.

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I am ok

I am ok

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Will and Jacob (I think that was his name) were who I talked to the most and they were awesome! I normally go to a different Va ...

Will and Jacob (I think that was his name) were who I talked to the most and they were awesome! I normally go to a different Valvoline in town but the 108th & Q location worked better for me that day. I will now only go to this location because of how they treated me. At the other Omaha location I always felt very pressured to buy the extras and it made me super uncomfortable and I hated going. This was not the case at 108th & Q and I'm thrilled that getting my oil changed won't be something I dread getting done anymore.

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we were delighted that you were open, and not too busy - I had planned on changing oil before a vaca trip 5/9 - and just for gig ...

we were delighted that you were open, and not too busy - I had planned on changing oil before a vaca trip 5/9 - and just for giggles, we decided to swing by - and you were avail - so we went an got a burger next door, and you changed oil, air tires, and checked fluids

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The crew always does a very good and efficient job

The crew always does a very good and efficient job

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The service reps are very polite and always thank me for coming in. I just had new windshield wipers replaced this time. I alway ...

The service reps are very polite and always thank me for coming in. I just had new windshield wipers replaced this time. I always go there for my oil changes too.

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Friendly, fast, and clean garage.

Friendly, fast, and clean garage.

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They were kind, courteous and professional. Everything was done in a timely manor. I needed a filter for my car which they did n ...

They were kind, courteous and professional. Everything was done in a timely manor. I needed a filter for my car which they did not have but they went to another place and got me one. I was pleased with how they did things and treated me. I plan to do all my oil changes there!

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Mike the Manager is on if the reasons I keep coming back, his staff (especially Willy) are always pleasant, and gives me excelle ...

Mike the Manager is on if the reasons I keep coming back, his staff (especially Willy) are always pleasant, and gives me excellent service. I will always continue to come to this Valvoline for service, well trained staff

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Courteous technicians who were willing to engage in conversation.

Courteous technicians who were willing to engage in conversation.

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Guys are always friendly and quick

Guys are always friendly and quick

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fast and friendly

fast and friendly

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Fast service. Friendly staff. I actually broke the stem off my truck attempting to get the cap off and the staff helped me lift ...

Fast service. Friendly staff. I actually broke the stem off my truck attempting to get the cap off and the staff helped me lift my truck and change the tire.

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The price of the oil change was $60, which is too high a price. Also, the cabin air filter was over $40 which is a complete rip ...

The price of the oil change was $60, which is too high a price. Also, the cabin air filter was over $40 which is a complete rip-off price. It will be the last time I purchase a cabin filter through Valvoline. Also, there was a $3.50 charge for "extra oil" which is also a rip-off fee, especially when the cost was already $60.

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Great service oriented personnel.

Great service oriented personnel.

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They got right to me, moved fast and communicated well with everything i needed done. Fast and easy and polite.

They got right to me, moved fast and communicated well with everything i needed done. Fast and easy and polite.

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We’ve always been satisfied with Valvoline.

We’ve always been satisfied with Valvoline.

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The Services was very Satisfied and I was impressed!!!!! Keep up the good he good work!!!

The Services was very Satisfied and I was impressed!!!!! Keep up the good he good work!!!

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Service people were friendly and did not try to sell me on anything extra. Could answer my questions about oil for my new car.

Service people were friendly and did not try to sell me on anything extra. Could answer my questions about oil for my new car.

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They were very helpful and friendly.

They were very helpful and friendly.

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The staff is always very friendly very knowledgeable and they're just Pleasant guys to be around they're always laughing and smi ...

The staff is always very friendly very knowledgeable and they're just Pleasant guys to be around they're always laughing and smiling

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Quick high quality service. Good product.

Quick high quality service. Good product.

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Everything was fulfilled

Everything was fulfilled

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Was easy and very convenient for me to pull in and get this done on my lunch hour. Well waiting in the coffee room I talk to an ...

Was easy and very convenient for me to pull in and get this done on my lunch hour. Well waiting in the coffee room I talk to another customer, an older gentleman and he said he was very happy with the service there and really liked that type of oil so I will probably try again next time and go ahead with filter changes

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Knowledgeable, friendly and trustworthy staff in a clean establishment. Quick and and very thorough.

Knowledgeable, friendly and trustworthy staff in a clean establishment. Quick and and very thorough.

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Courtesy helpfulness with the staff

Courtesy helpfulness with the staff

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The staff was very knowledgeable and helpful. They took time to explain everything to me including the problems they found with ...

The staff was very knowledgeable and helpful. They took time to explain everything to me including the problems they found with my serpentine belt and washer tank.

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Quick in and out service. Was a nice experiance

Quick in and out service. Was a nice experiance

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The experience was great. The service was great. I liked that all of my car info was accessible to the worker. They were so f ...

The experience was great. The service was great. I liked that all of my car info was accessible to the worker. They were so friendly and helpful. This was my first visit and will not be my last.

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this was the fifth time I visited this service center and I don't feel the need to go anywhere else.

this was the fifth time I visited this service center and I don't feel the need to go anywhere else.

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I think there is always room for improvement so I just didn’t select highly satisfied. One thing I would say that could use impr ...

I think there is always room for improvement so I just didn’t select highly satisfied. One thing I would say that could use improvement is the coffee in the break room!

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The guys were friendly, knowledge and quick. They explained what they were going to do before starting the service. I felt the ...

The guys were friendly, knowledge and quick. They explained what they were going to do before starting the service. I felt the level of service was outstanding, and feel the price was extremely fair. I used a coupon that was texted to my phone, and they deducted the $8 from my total bill. I will certainly be looking for Valvoline Instant Oil Changes in the Denver/Boulder Colorado area where I live and will recommend the service to others. Hard to find quality service at a fair price these days, and am happy I stopped by.

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They were quick and efficient. They also let me stay in my vehicle.

They were quick and efficient. They also let me stay in my vehicle.

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staff is informative and friendly always

staff is informative and friendly always

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Friendly staff. Quick service. Definitely coming back to this location.

Friendly staff. Quick service. Definitely coming back to this location.

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It was quick and convenient and I had a coupon to make the oil change more affordable.

It was quick and convenient and I had a coupon to make the oil change more affordable.

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Because the manager has been there for a while I really trust him and his employees. That is why I keep coming back.

Because the manager has been there for a while I really trust him and his employees. That is why I keep coming back.

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Fast and courteous service.

Fast and courteous service.

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Always a great experience and quickly professional performed

Always a great experience and quickly professional performed

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I belive my answers have covered all the bases .

I belive my answers have covered all the bases .

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The crew that was there at the time of my service was very good. I will use them again but only them. The crew that performed my ...

The crew that was there at the time of my service was very good. I will use them again but only them. The crew that performed my previous oil change was a big disappointment.

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The friendliness of the staff was excellent! He made sure to point out what was needed and at the same time was not highly press ...

The friendliness of the staff was excellent! He made sure to point out what was needed and at the same time was not highly pressuring. Got me in and out with no hassle. Very pleased

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Great customer service! Life long customer.

Great customer service! Life long customer.

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The service rep informed me the serpentine belt was badly cracked and should be replaced.

The service rep informed me the serpentine belt was badly cracked and should be replaced.

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The technician showed me the cabin air filter, which was filthy, and compared it to the engine air filter, which had obviously b ...

The technician showed me the cabin air filter, which was filthy, and compared it to the engine air filter, which had obviously been replaced with my previous oil change at the dealership Service center. That made me wonder if I could trust the dealership service center again.

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Quick, I could remain in car, friendly staff, no pressure to buy other things.

Quick, I could remain in car, friendly staff, no pressure to buy other things.

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I've been to this center before and they are all professionals.

I've been to this center before and they are all professionals.

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I asked for transmission service on my vehicle. I was informed I had that service 15K miles before, and didn't need it again. ...

I asked for transmission service on my vehicle. I was informed I had that service 15K miles before, and didn't need it again. Others would have just provided the service and let me pay for it unnecessarily. Certainly makes them more trustworthy.

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They were awesome!

They were awesome!

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The guys were really nice, efficient and answered any questions I had. The did forget to reset my oil chance alert and I came ba ...

The guys were really nice, efficient and answered any questions I had. The did forget to reset my oil chance alert and I came back to have them do it but not a big deal!

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Way better than the last location I used.Cleaner and friendlier bad well.

Way better than the last location I used.Cleaner and friendlier bad well.

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I was spared an extra service, which my representative told me I did not need. Therefore, I saved money. And, I got right in, r ...

I was spared an extra service, which my representative told me I did not need. Therefore, I saved money. And, I got right in, right out, with friendly friendly service!

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Always very honest and knowledgeable employees.

Always very honest and knowledgeable employees.

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The staff is very courteous and professional every time! Great job to Mike the manager for having a great staff!

The staff is very courteous and professional every time! Great job to Mike the manager for having a great staff!

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I had to wait a great outside also they said they would rest my oil light they didn't do it. I had tie go back the next day and ...

I had to wait a great outside also they said they would rest my oil light they didn't do it. I had tie go back the next day and the gentlemen. took care of it

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Very friendly and knowledgeable staff!! Talked me through the whole process!!

Very friendly and knowledgeable staff!! Talked me through the whole process!!

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I had the best service during my visit. They took complete care of my vehicle. They didn’t pressure me to do anything but did e ...

I had the best service during my visit. They took complete care of my vehicle. They didn’t pressure me to do anything but did explain my options.

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Very friendly and honest. Quick service and nice additional features like filling up tires and topping off fluids

Very friendly and honest. Quick service and nice additional features like filling up tires and topping off fluids

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helpful quick low pressure in and out mgr great person

helpful quick low pressure in and out mgr great person

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Pulled right in. Techs were thorough and communicated well with me. Mentioned things and add on services that were needed but we ...

Pulled right in. Techs were thorough and communicated well with me. Mentioned things and add on services that were needed but were not pushy.

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Amazing customer service and oil change

Amazing customer service and oil change

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Friendly, fast

Friendly, fast

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Because of the employees.

Because of the employees.

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This was the first oil change for my Encore. The required oil filter was not available except at a local dealer. The technicia ...

This was the first oil change for my Encore. The required oil filter was not available except at a local dealer. The technician explained the issue, found a filter and got it from the dealer. The service recovery was terrific and turned a negative situation into a good experience. Now that I know the issue with this vehicle model's filter, I can plan future oil changes accordingly.

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Technician seemed new and inexperienced.

Technician seemed new and inexperienced.

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The guys at the 108th and Q location in Omaha are so funny and friendly. They get you right in and always have a smile on their ...

The guys at the 108th and Q location in Omaha are so funny and friendly. They get you right in and always have a smile on their face.

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It was fast. Didn't take long at all.

It was fast. Didn't take long at all.

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Never a problem at this location. Fast and efficient and friendly.

Never a problem at this location. Fast and efficient and friendly.

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It was just the wait to get in.

It was just the wait to get in.

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Good service, polite workers and manager. I always go there for my oil changes. They have been extremely busy with the Holidays ...

Good service, polite workers and manager. I always go there for my oil changes. They have been extremely busy with the Holidays and bad weather. Took me several trips over there on different days to get in sooner without waiting too long to get my turn. Still will always go there because I trust them.

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They know me and treat me and my vehicles well

They know me and treat me and my vehicles well

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Courtesy friendly helpful

Courtesy friendly helpful

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Been having my oil change there for years. The manager at 108 & Q st I give him a 5 star rating.

Been having my oil change there for years. The manager at 108 & Q st I give him a 5 star rating.

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Price of the oil change and the wait for the oil change

Price of the oil change and the wait for the oil change

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Good service with fair price

Good service with fair price

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Over all the staff is always very friendly and very professional, very acurate with the service!!

Over all the staff is always very friendly and very professional, very acurate with the service!!

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The 2 guys that worked on my car were both personable and friendly. They answered all of my questions and made me feel welcome

The 2 guys that worked on my car were both personable and friendly. They answered all of my questions and made me feel welcome

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Quick, knowledgeable and friendly service.

Quick, knowledgeable and friendly service.

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Really enjoyed my time at this location however did not enjoy that I was almost pressured to by the different additives.

Really enjoyed my time at this location however did not enjoy that I was almost pressured to by the different additives.

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Nice and informative guys there.

Nice and informative guys there.

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By far, the best instant oil change place in Omaha. The crew is always very friendly, knowledgable, and do not pressure for ext ...

By far, the best instant oil change place in Omaha. The crew is always very friendly, knowledgable, and do not pressure for extra services. I recommend this place to everyone.

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Courteous, clean, knowledgeable, made sure I was aware of possible issues with my car.

Courteous, clean, knowledgeable, made sure I was aware of possible issues with my car.

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I was satisfied enough to return.

I was satisfied enough to return.

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Customer service was great !

Customer service was great !

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Mike the manager at this 108 & Q Valvoline is outstanding, give this guy a pay raise and a Christmas bonus. The service is alway ...

Mike the manager at this 108 & Q Valvoline is outstanding, give this guy a pay raise and a Christmas bonus. The service is always outstanding, I love this Valvoline I am retired Aur Force & this shop is tip top, excellent coffee bar also.

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Like the people that are employed there.

Like the people that are employed there.

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Staff was friendly - it was very convenient

Staff was friendly - it was very convenient

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Friendly, knowledgeable, & professional.

Friendly, knowledgeable, & professional.

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Just thought the oil change was expensive. Was $125 for an oil change and I also purchased the $20 oil cleaner. This was the mos ...

Just thought the oil change was expensive. Was $125 for an oil change and I also purchased the $20 oil cleaner. This was the most expensive place I have changed my oil.

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Mgr. was very polite and professional.

Mgr. was very polite and professional.

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Very friendly staff and they took care of me in a timely fashion.

Very friendly staff and they took care of me in a timely fashion.

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This was much cleaner and seemed to be well managed than the other location at 132nd and west maple

This was much cleaner and seemed to be well managed than the other location at 132nd and west maple

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Been going there since you came to this location fast and very friendly know all are busy and time is important to all don't tel ...

Been going there since you came to this location fast and very friendly know all are busy and time is important to all don't tell me have to do this or that just mention some things to consider very happy there

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I looked at my paperwork and it said they did a visual inspection of my battery and said I needed a new one and I had replaced i ...

I looked at my paperwork and it said they did a visual inspection of my battery and said I needed a new one and I had replaced it a month earlier so I was not at all pleased with that. Nice try to upsell me on that

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This was a slower visit than I've been used to before. Otherwise it was good.

This was a slower visit than I've been used to before. Otherwise it was good.

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Great knowledgeable staff.

Great knowledgeable staff.

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15 years of doing business with them Always happy with them

15 years of doing business with them Always happy with them

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Efficiency and friendliness.

Efficiency and friendliness.

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The men working there were courteous, knowledgeable, and fast. It was nice not to be hassled to buy stuff I didn't need.

The men working there were courteous, knowledgeable, and fast. It was nice not to be hassled to buy stuff I didn't need.

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I forgot to get names, but all three guys in the shop that day were super nice, helpful, knowledgable, and friendly. They got me ...

I forgot to get names, but all three guys in the shop that day were super nice, helpful, knowledgable, and friendly. They got me in and out quickly, and I for sure will be back in about 3000 miles.

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Chance and Roger are fantastic!!! Love the customer service. Asked me about the holidays just great guys.

Chance and Roger are fantastic!!! Love the customer service. Asked me about the holidays just great guys.

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Once my vehicle was inside the oil/filter change was performed promptly and the staff is always courteous and friendly.

Once my vehicle was inside the oil/filter change was performed promptly and the staff is always courteous and friendly.

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good customer service

good customer service

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Very friendly interaction with the CSR, Roger. Roger was sincerely, thorough, and listened to my communications. My entire visit ...

Very friendly interaction with the CSR, Roger. Roger was sincerely, thorough, and listened to my communications. My entire visit was very pleasant thanks to Roger.

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I’ve been going there for years and keep going there

I’ve been going there for years and keep going there

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Friendly and helpful staff

Friendly and helpful staff

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The staff was very professional and friendly. I did not expect to be shown my full dipstick at the end of my visit, as no other ...

The staff was very professional and friendly. I did not expect to be shown my full dipstick at the end of my visit, as no other establishment has done this for me before.

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Good customer service

Good customer service

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Always go there. 108th and Q. I was in a rush because we were leaving town. I don't remember the mans name but he was great. I t ...

Always go there. 108th and Q. I was in a rush because we were leaving town. I don't remember the mans name but he was great. I think it was Greg?

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Nothing specific, took a little longer than I expected but otherwise very good service.

Nothing specific, took a little longer than I expected but otherwise very good service.

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I am always taken care of

I am always taken care of

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The Manager is always friendly and informative, the techs are always working hard to satisfy the customer and get them in and ou ...

The Manager is always friendly and informative, the techs are always working hard to satisfy the customer and get them in and out in a timely manner

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Everybody was so friendly and professional

Everybody was so friendly and professional

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fast friendly service done right.

fast friendly service done right.

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It was a very good and average service. I have no complaints. It does not receive highly satisfied only because it was not a com ...

It was a very good and average service. I have no complaints. It does not receive highly satisfied only because it was not a completely life changing experience.

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I think it is over priced. $95 after tax is to much for a twenty minute oil change.

I think it is over priced. $95 after tax is to much for a twenty minute oil change.

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The staff was great. I was trying to get this done over my lunch break. They got me right in, listened to what I needed and ju ...

The staff was great. I was trying to get this done over my lunch break. They got me right in, listened to what I needed and jumped right to it while I walked to get some lunch. I got back and the car was ready to go! 20 minutes and I was done!

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Courtesy friendly

Courtesy friendly

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Fast, quality service. Tech was very friendly and made me fee valued.

Fast, quality service. Tech was very friendly and made me fee valued.

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Roger, assistant manager, was very hospitable and ensured we were treated with respect and quick service.

Roger, assistant manager, was very hospitable and ensured we were treated with respect and quick service.

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Mike was the CSR during my visit. The reason why I start with him is because my grandmother went to this location for years beca ...

Mike was the CSR during my visit. The reason why I start with him is because my grandmother went to this location for years because of him. A very nice, knowledgeable, trustworthy and honest guy. I called around town during the recent days trying to find the best deal for an oil change and landed here. Which, in all honesty, should have been my first choice. Wouldn’t go anywhere else. Best service, best quality for the price. Not to leave out Roger? I believe his name was. I would come in only wanting these guys to work on my vehicle. Keep up the good work! Hard to find places like this now a days.

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Attended was courteous and told me what would happen and what it would cost.

Attended was courteous and told me what would happen and what it would cost.

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Very professional staff. Building was clean and nice. Short wait. Love the Valvoline product!

Very professional staff. Building was clean and nice. Short wait. Love the Valvoline product!

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My belt broke after leaving, after it was looked at.

My belt broke after leaving, after it was looked at.

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I have use them for some time and trust their knowledge and experience.

I have use them for some time and trust their knowledge and experience.

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It's a little more expensive than other places.

It's a little more expensive than other places.

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I liked the fact that I was in and out in no time. The staff were friendly and wonderful to deal with.

I liked the fact that I was in and out in no time. The staff were friendly and wonderful to deal with.

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I have never been here before but it was in the area I was traveling. The man who helped me Roger was insanely nice and very com ...

I have never been here before but it was in the area I was traveling. The man who helped me Roger was insanely nice and very competent. He explained the whole service and gave me options without making me feel pressured. Often men at Auto service places talk to me.like I'm stupid but I did not experience that with Roger. Thank you for your great work!

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The manager is always engaging and professional. The staff is always nice. The Bonus $19.99 service charge was a plus. Since I' ...

The manager is always engaging and professional. The staff is always nice. The Bonus $19.99 service charge was a plus. Since I've been going to this store for 4yrs. Great value.

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I was able to get I and put in a reasonable amount of time.

I was able to get I and put in a reasonable amount of time.

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Folks are professional and to the point.

Folks are professional and to the point.

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Good service-friendly staff

Good service-friendly staff

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The staff was really nice and accommodating. Answered all my questions and just overall excellent!

The staff was really nice and accommodating. Answered all my questions and just overall excellent!

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The manager knows his stuff.

The manager knows his stuff.

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Roger is always very helpful and his customer service is top notch. Very helpful. I came to this store because he used to be at ...

Roger is always very helpful and his customer service is top notch. Very helpful. I came to this store because he used to be at the one by my house on the other side of town. He does a better job than the guys at the one close to me.

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You technician was fantastic

You technician was fantastic

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The men were very kind and even though they were experiencing computer issues, the speed at which they worked and their competen ...

The men were very kind and even though they were experiencing computer issues, the speed at which they worked and their competence with the task was not affected. Very impressed

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Good service and knowledgeable staff

Good service and knowledgeable staff

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I don't rate any service that high

I don't rate any service that high

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Been using this location for many years. have seen good and not so good employee / management changes. lately management is good ...

Been using this location for many years. have seen good and not so good employee / management changes. lately management is good and seems to be steady.

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Use you all the time value and speed!

Use you all the time value and speed!

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Service was fast.

Service was fast.

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Great friendly staff and great prices. Plus it didn't take long at all to get me in and out.

Great friendly staff and great prices. Plus it didn't take long at all to get me in and out.

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Techs were very personable and seemed to have goals to make sure the customer left satisfied

Techs were very personable and seemed to have goals to make sure the customer left satisfied

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Was pleased with the service and the friendliness of the representatives.

Was pleased with the service and the friendliness of the representatives.

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Professional, quick, and friendly service

Professional, quick, and friendly service

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The manager is very friendly and always chats with me when I'm there. The employees are professional and busy.

The manager is very friendly and always chats with me when I'm there. The employees are professional and busy.

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They were very helpful. Traveling from out of town and helped to diagnose need of battery. Friendly and kind

They were very helpful. Traveling from out of town and helped to diagnose need of battery. Friendly and kind

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Technicians were professional friendly,and quick. Overall great service.

Technicians were professional friendly,and quick. Overall great service.

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All the staff were awesome, can't remember the two who worked on my car but they do our Terminix trucks too, I only go to this l ...

All the staff were awesome, can't remember the two who worked on my car but they do our Terminix trucks too, I only go to this location Mike is a real good guy

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Fast service and friendly

Fast service and friendly

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Roger was professional and made me feel confident in the service. I have already recommended the location to my daughter.

Roger was professional and made me feel confident in the service. I have already recommended the location to my daughter.

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In and out fast

In and out fast

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Took too long. Guys running back and forth on the two other cars getting ac service. You Need more help i guess. All i wanted wa ...

Took too long. Guys running back and forth on the two other cars getting ac service. You Need more help i guess. All i wanted was an oi; change. toof about 40 mins. unacceptable. Especially when i pulled right im and you only had 3 customers including me.

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The manager new all about my vehicle and the reason why I had to buy the type of oil they put in.I had no idea.

The manager new all about my vehicle and the reason why I had to buy the type of oil they put in.I had no idea.

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Rude unprofessional staff. This is the second time I've had this type of experience from this location and it starts at the mana ...

Rude unprofessional staff. This is the second time I've had this type of experience from this location and it starts at the management level locally.

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Jacob did an outstanding job !!!!We had complained that we haven't had A/C in a while. He offered to do a free test to see what ...

Jacob did an outstanding job !!!!We had complained that we haven't had A/C in a while. He offered to do a free test to see what might be wrong. Because of his help we learned that all we needed was a freon charge. We thank him so much for going above and beyond for us.

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Quick service and great staff

Quick service and great staff

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social skills of staff are lacking, which makes for an uncomfortable experience. Staff seem to be lacking confidence and/or tryi ...

social skills of staff are lacking, which makes for an uncomfortable experience. Staff seem to be lacking confidence and/or trying to follow a script.

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It was quick and they were not pushy on extra services.

It was quick and they were not pushy on extra services.

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Was able to drive right in and have the staff start working on my vehicle. Was finished and ready to go in about 15 minutes.

Was able to drive right in and have the staff start working on my vehicle. Was finished and ready to go in about 15 minutes.

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Quick service, no pressure to buy more services.

Quick service, no pressure to buy more services.

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The guys are great and very knowledgeable of their jobsKeep up the good work

The guys are great and very knowledgeable of their jobsKeep up the good work

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Had a clean car and there was oil/ grease left on my hood and door. Must have spilled oil on the engine due to a strong smell f ...

Had a clean car and there was oil/ grease left on my hood and door. Must have spilled oil on the engine due to a strong smell from under the hood going home.

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Roger was the most friendly guy ever! So kind and prompt. He always let me know what was going on. All the guys that worked on m ...

Roger was the most friendly guy ever! So kind and prompt. He always let me know what was going on. All the guys that worked on my vehicle were so kind. I was very pleased with the entire staff and experience!!

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The people were friendly. No pressure to spend extra money. Service was fast and thorough!

The people were friendly. No pressure to spend extra money. Service was fast and thorough!

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Quick service and friendly service people.

Quick service and friendly service people.

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Pleasant and knowledgeable employees, timely service, accepted coupon, reasonable price

Pleasant and knowledgeable employees, timely service, accepted coupon, reasonable price

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Once my car was pulled in they all got to work, making sure commutation between coworkers was clear when checking out my vehicle ...

Once my car was pulled in they all got to work, making sure commutation between coworkers was clear when checking out my vehicle. Great job on just the small details. This was my first time EVER bringing my vehicle to an oil change place, I have always had family do it. Very happy with my first experience and will for sure be back. Eployees used safety when walking me to waiting room, very happy. Great staff!

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Service took a little longer than usual.

Service took a little longer than usual.

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Super nice guys, helpful and courteous.

Super nice guys, helpful and courteous.

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The staff was friendly and very fast.

The staff was friendly and very fast.

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The manager checked all as well as coordinating our oil change. Professional, polite, speedy, and friendly. We enjoy our convers ...

The manager checked all as well as coordinating our oil change. Professional, polite, speedy, and friendly. We enjoy our conversation every time we have our oil changed.

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I got what I expected. No surprises negative or positive. Would grade higher for "above and beyond surprises and customer servic ...

I got what I expected. No surprises negative or positive. Would grade higher for "above and beyond surprises and customer service surprises."

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Everyone was very nice. They were welcoming and professional.

Everyone was very nice. They were welcoming and professional.

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they friendly, quick, and have never asked me if I think I should replace a very clean air filter (like one of your competitors ...

they friendly, quick, and have never asked me if I think I should replace a very clean air filter (like one of your competitors did)

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Although the filter for my vehicle was not in stock, they were able to get it quickly and at a reasonable price.

Although the filter for my vehicle was not in stock, they were able to get it quickly and at a reasonable price.

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I go there all the time.

I go there all the time.

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Friendly people explanation of work they did

Friendly people explanation of work they did

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Mike and all the staff are very friendly and knowledge

Mike and all the staff are very friendly and knowledge

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I've been going to that location for years. Guys are always great and do a great job.

I've been going to that location for years. Guys are always great and do a great job.

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Quick service polite techs

Quick service polite techs

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Regular user of VOIC - quick and easy, no pressure and good service.

Regular user of VOIC - quick and easy, no pressure and good service.

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They handle their business!

They handle their business!

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Very fast service with no pressure and nice technicians.

Very fast service with no pressure and nice technicians.

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It was quick easy and I was outta there...i like

It was quick easy and I was outta there...i like

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No pressure, keep u up to date, and get u out in about15 to 20 minutes

No pressure, keep u up to date, and get u out in about15 to 20 minutes

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It was a little expensive

It was a little expensive

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Fast and convenient.

Fast and convenient.

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Service was fast and friendly. Manager was ver personable.

Service was fast and friendly. Manager was ver personable.

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Service was fast, informative and friendly.

Service was fast, informative and friendly.

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Fast and easy

Fast and easy

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They went out of their way to make sure I was satisfied. They went above and beyond by even attaching my new license plate for m ...

They went out of their way to make sure I was satisfied. They went above and beyond by even attaching my new license plate for me! terrific service!! Thank you Jacob, Trenton, and Chance!

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Always come here for my oil changesGood service good people

Always come here for my oil changesGood service good people

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I had accidentally left an interior light in my car while I was away for 4 days and ask them if they could check my battery firs ...

I had accidentally left an interior light in my car while I was away for 4 days and ask them if they could check my battery first and they did without hesitation and indeed it was at half charge. I'm driving 1200 miles in the next couple of weeks so then double checking it for me pribabky saved me from a dead battery in the middle of the Rocky Mountains

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I really like the manager, I have been a long time customer and because of the proper maintenance to our vehicles our extended w ...

I really like the manager, I have been a long time customer and because of the proper maintenance to our vehicles our extended warranty was honored.

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Crew was very polite

Crew was very polite

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No high pressure sales pitch, explained fully what my vehicle was needing and understood my budget for this visit.

No high pressure sales pitch, explained fully what my vehicle was needing and understood my budget for this visit.

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I always get good friendly service.

I always get good friendly service.

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Well I drove for about an hour before I got home and now my drive way has a puddle of oil on not sure if they were messy about i ...

Well I drove for about an hour before I got home and now my drive way has a puddle of oil on not sure if they were messy about it and slopped oil. Or if the filter is loose I guess I will have to take it back to have them check it very frustrating. I thought I had peace of mind taking it there but now I am worried about if they cross threaded it or what. It was my new trucks first oil change and my first visit there.

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Courteous and knowledgeable staff

Courteous and knowledgeable staff

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The gentleman who helped me (maybe the manager?) always has such a neat appearance and is so polite and friendly.

The gentleman who helped me (maybe the manager?) always has such a neat appearance and is so polite and friendly.

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Another bunch of new guys.

Another bunch of new guys.

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They seemed to know what they were talking about. Not just "bs ing" their way through it. That helps volumes

They seemed to know what they were talking about. Not just "bs ing" their way through it. That helps volumes

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Thought the price was too high!

Thought the price was too high!

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The were quite busy but communicated with us very often about the wait time. Staff was professional and friendly.

The were quite busy but communicated with us very often about the wait time. Staff was professional and friendly.

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Everyone is very knowledgeable and courteous.

Everyone is very knowledgeable and courteous.

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Very fast service which is a must since I brought 4 toddlers with me. And the help was very friendly. And lobby was very clean

Very fast service which is a must since I brought 4 toddlers with me. And the help was very friendly. And lobby was very clean

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Friendly knowledgeable even gave me a closer location to a valvoline store from where I live.

Friendly knowledgeable even gave me a closer location to a valvoline store from where I live.

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All the folks working were great. Someone was in there helping or working ... i couldn't tell ... she had street clothes on. Wha ...

All the folks working were great. Someone was in there helping or working ... i couldn't tell ... she had street clothes on. Whatever ... she was fine. Just a heads up. haha

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Shop Manager was very knowledgeable and service team listened to his commands for an enjoyable experiance

Shop Manager was very knowledgeable and service team listened to his commands for an enjoyable experiance

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Everyone is friendly. I've been there enough they remember me and it feels like I'm visiting friends each time I need an oil cha ...

Everyone is friendly. I've been there enough they remember me and it feels like I'm visiting friends each time I need an oil change.

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Courtesy efficiency

Courtesy efficiency

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Gentleman were very professional ; we had fast service ; w were directed into a garage instantly

Gentleman were very professional ; we had fast service ; w were directed into a garage instantly

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I was in and out in about 20 minutes. The staff was very friendly. I'm new to the area, and the manager gave me some good ideas ...

I was in and out in about 20 minutes. The staff was very friendly. I'm new to the area, and the manager gave me some good ideas of events to take advantage of. The options for a product were good, and the service was fairly affordable.

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The people are always friendly. They are fast in what they do and tell you how everything looks.

The people are always friendly. They are fast in what they do and tell you how everything looks.

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I just really like the staff that works there and how they are quick, friendly, and not pushy at adding on services.

I just really like the staff that works there and how they are quick, friendly, and not pushy at adding on services.

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The employees were super nice and very helpful

The employees were super nice and very helpful

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Was able to drive right in with no wait and was finished in less than 20 minutes.

Was able to drive right in with no wait and was finished in less than 20 minutes.

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Staff was friendly and knowledgeable and did a good job.

Staff was friendly and knowledgeable and did a good job.

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Very friendly and informed me of everything they were doing. They check many things not just change your oil. If they made a s ...

Very friendly and informed me of everything they were doing. They check many things not just change your oil. If they made a suggestion they DIDN'T make you feel guilty because you didn't want that service.....very nice and it actually made me purchase more of their suggestions because I didn't feel pressured.

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I like going to valvoline because it's quick and easy. And I trust my vehicle to the workers that work on my vehicles. I usually ...

I like going to valvoline because it's quick and easy. And I trust my vehicle to the workers that work on my vehicles. I usually take both of my vehicles in on the same day. Keep up the good quality work. Thanks

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Friendly Atmosphere

Friendly Atmosphere

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The associate that assisted us was friendly and professional. We see him often and he remembers us by our cars. The young man ex ...

The associate that assisted us was friendly and professional. We see him often and he remembers us by our cars. The young man explained everything and we appreciated he thoughtfulness. Once inside the garage the time went very quick.

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I will return

I will return

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I always go to this valvoline service center. Like the employees and fast and dependable service.

I always go to this valvoline service center. Like the employees and fast and dependable service.

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I just like getting my oil changed there. The prices seem a little on the high side but I feel like I am getting good service by ...

I just like getting my oil changed there. The prices seem a little on the high side but I feel like I am getting good service by people who know what they are doing.

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The manager was outstanding! His knowledge, his courtesy, his willingness to answer many questions I had. Superb.

The manager was outstanding! His knowledge, his courtesy, his willingness to answer many questions I had. Superb.

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Staff was friendly, courteous, and efficient. Plus I love receiving coupons regularly. This allows everyone in our family to ge ...

Staff was friendly, courteous, and efficient. Plus I love receiving coupons regularly. This allows everyone in our family to get quality reasonably priced oil changes.

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Nice people

Nice people

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I just thought the staff was nice and done quickly. I like the 108th valvoline.

I just thought the staff was nice and done quickly. I like the 108th valvoline.

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Quick friendly service without being pressured to buy more than my oil change.

Quick friendly service without being pressured to buy more than my oil change.

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Treated respectfully everything I'm there and most of the staff remembers me or I should say my Diesel car

Treated respectfully everything I'm there and most of the staff remembers me or I should say my Diesel car

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They try to sell me everything

They try to sell me everything

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I generally go to the Millard location. There was a long line at the Millard location because they were understaffed (one guy w ...

I generally go to the Millard location. There was a long line at the Millard location because they were understaffed (one guy working all by himself). So I went to the 108th and Q location. Was impressed. It's a nicer facility. They got me right in.

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Customer Service is Amazing every time I come here

Customer Service is Amazing every time I come here

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I love going to this location (108th and Q St. Omaha NE). I have been coming here for years. The people that work here are amazi ...

I love going to this location (108th and Q St. Omaha NE). I have been coming here for years. The people that work here are amazing and really take care of you and your vehicle.

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very friendly, fast service

very friendly, fast service

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Mike and Marques are always helpful. Looks like they have a new crew with them this time around. Glad to see they're still effic ...

Mike and Marques are always helpful. Looks like they have a new crew with them this time around. Glad to see they're still efficient. Love coming to this shop. Keep up the good work.

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Hi purchase the full synthetic oil change at a much higher price with the understanding that I would have more long Jevity betw ...

Hi purchase the full synthetic oil change at a much higher price with the understanding that I would have more long Jevity between oil changes. And result they want me to change my oil with and 3000 miles again or within the next four months. I was getting the same results out of the conventional oil in a much cheaper price.

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It was very quick after the initial wait. They were loaded when I got there.

It was very quick after the initial wait. They were loaded when I got there.

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The guys explained exactly what they were doing and didn't talk down to me at all. They were not able to do a tire rotation and ...

The guys explained exactly what they were doing and didn't talk down to me at all. They were not able to do a tire rotation and the guy got down on the floor and showed me exactly why and explained. I appreciated that so much! Other places I have gone to I am talked down to and talked to like I don't know anything. My knowledge on cars is limited, but they took time to answer all of my questions and build a relationship with me a customer and I definitely will be coming back again!

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It is normal. I am satisfied every time I go there. It can't get any better!!

It is normal. I am satisfied every time I go there. It can't get any better!!

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The staff was courteous, competent, and moved quickly. They also were able to give me advice on how to better care for my vehicl ...

The staff was courteous, competent, and moved quickly. They also were able to give me advice on how to better care for my vehicle moving into winter.

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I missed the guys that were working there. I drove up expecting to see the same smiling faces and it was a whole new group of pe ...

I missed the guys that were working there. I drove up expecting to see the same smiling faces and it was a whole new group of people. Not saying they were not friendly and great people just like the people that knew me and knew what I wanted.

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Quick and thorough

Quick and thorough

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You have amazingly kind and courteous staff. I'm so glad I stopped in for service. You should be proud.

You have amazingly kind and courteous staff. I'm so glad I stopped in for service. You should be proud.

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Friendly helpful explanation no pushing

Friendly helpful explanation no pushing

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Marques was friendly and knowledgeable.

Marques was friendly and knowledgeable.

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I like the service and staff behavior like family members

I like the service and staff behavior like family members

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They always do a good job! A friendly staff to work with!

They always do a good job! A friendly staff to work with!

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All staff members were very knowledgeable and friendly with me as this was my first service with this vehicle. I felt no pressu ...

All staff members were very knowledgeable and friendly with me as this was my first service with this vehicle. I felt no pressure from staff about products, they provided a time frame of when to have services completed on my vehicle. Very professional service and professional work.

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The staff was very helpful and nice and I was in and out quickly.

The staff was very helpful and nice and I was in and out quickly.

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Everybody was great and fast in and out. No problems

Everybody was great and fast in and out. No problems

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Great and friendly service professionals

Great and friendly service professionals

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I like the staff, they remembered me when I came in and treated me like I was important.

I like the staff, they remembered me when I came in and treated me like I was important.

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Good, fast service.

Good, fast service.

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Got right in, guys knew what they were doing, very courteous and professional.

Got right in, guys knew what they were doing, very courteous and professional.

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friendly crew and fast,well trained.

friendly crew and fast,well trained.

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Quick, friendly, affordable service

Quick, friendly, affordable service

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They did an awesome job

They did an awesome job

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Mike directed me into the bay immediately and was great from the start. He engaged me in conversation and both he and Marques we ...

Mike directed me into the bay immediately and was great from the start. He engaged me in conversation and both he and Marques were so personable, knowledgeable, and friendly that it made the visit a breeze. Even with 3 full bays and being towards the end of their work day they were fabulous and have made me a repeat customer to this specific VIOC for sure. Kudos to both of them as well as the tech on the underside. That is how customer service should be.

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Quick and easy, friendly people.

Quick and easy, friendly people.

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Good experience with the staff and very efficient and timely service.

Good experience with the staff and very efficient and timely service.

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This was our first experience with a quick express LOF center as we always use the dealership; and was somewhat nervous about no ...

This was our first experience with a quick express LOF center as we always use the dealership; and was somewhat nervous about not using the dealer we purchased the car with to perform service. But I can say I am completely satisfied and impressed with this service center as a viable option when dealer maintenance wasn't scheduled and a LOF is needed and this works best for our schedule. The cost is higher than a dealer we usually drop off and get a loaner car and pickup next day or later but the convenience was nice.

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The staff was friendly and informative and ready to answer any questions I had!And the service was quick and "I'll be back"!

The staff was friendly and informative and ready to answer any questions I had!And the service was quick and "I'll be back"!

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manager very polite and I felt he was honest. The last two time I went to another VIOC they kept telling me I was a quart low ...

manager very polite and I felt he was honest. The last two time I went to another VIOC they kept telling me I was a quart low and charged for an oil flush. This cycle I kept a close eye on the oil level and It did not got low. I did not have that problem this time.

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The manager seems to remember me each time I bring my vehicles there. I trust him and his staff.

The manager seems to remember me each time I bring my vehicles there. I trust him and his staff.

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Service was quick and people were friendly

Service was quick and people were friendly

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Can't afford all the recommended services.

Can't afford all the recommended services.

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Fast conveint

Fast conveint

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Bays not clearly marked by number

Bays not clearly marked by number

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They remembered me and I was so impressed I brought my other car the following day. Cannot be happier!

They remembered me and I was so impressed I brought my other car the following day. Cannot be happier!

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Professional friendly service

Professional friendly service

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The team was fast and efficient. They did a nice job. They even told me about tire rotation which i didn't know they did, so i h ...

The team was fast and efficient. They did a nice job. They even told me about tire rotation which i didn't know they did, so i had that done too. Good experience overall.

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Very professional and friendly

Very professional and friendly

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Friendly and fast

Friendly and fast

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Always enjoy the staff. They remember me as a return customer. They are fast and get the services completed in a timely manner.

Always enjoy the staff. They remember me as a return customer. They are fast and get the services completed in a timely manner.

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It took 45 minutes and the whole time I could hear the guys under my truck talking and not seeming to know what oil or filter or ...

It took 45 minutes and the whole time I could hear the guys under my truck talking and not seeming to know what oil or filter or anything about my vehicle

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Could explain the performance difference between synthetic blend and full synthetic however, was unable to explain what blend me ...

Could explain the performance difference between synthetic blend and full synthetic however, was unable to explain what blend meant.

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Its fast, they do a good job. The people are nice and they are not overly aggressive on the upscales. I like this place.

Its fast, they do a good job. The people are nice and they are not overly aggressive on the upscales. I like this place.

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liked the fast service and Mike the Manager knew about cars and was very helpful...

liked the fast service and Mike the Manager knew about cars and was very helpful...

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Everything was well organized. Staff members were quick and efficient

Everything was well organized. Staff members were quick and efficient

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Very convenient just a mile away. The service is outstanding and the worker are so professional and work togethet great. Any qu ...

Very convenient just a mile away. The service is outstanding and the worker are so professional and work togethet great. Any questions i have i feel they answer them great and again professional. The manager is wonder and very friendly. We have 3 vehicle and all our oil change we get there. Been going for 8 yrs. GREAT JOB GUYS!

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The coffe was fresh and I was in and out!

The coffe was fresh and I was in and out!

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I just think they worked very well and did not pressure me which I really appreciate it. I like that they tell you what is need ...

I just think they worked very well and did not pressure me which I really appreciate it. I like that they tell you what is needed in the future and like I said do not pressure. I think the last time was the fastest I was out of there. I like that they are open Sundays and the staff is still friendly on a Sunday.

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FAst and friendly service. Everything was explained prior to being done.

FAst and friendly service. Everything was explained prior to being done.

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upsell pressure

upsell pressure

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I can drive right in and never get out of my car. The guys are all so friendly and do an awesome job. I will never go anywhere ...

I can drive right in and never get out of my car. The guys are all so friendly and do an awesome job. I will never go anywhere else.

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I always bring my van into Valvoline for oil changes. They are super friendly and have me in and out very quickly. They never as ...

I always bring my van into Valvoline for oil changes. They are super friendly and have me in and out very quickly. They never ask me to buy anything else which I appreciate. I would recommend them to everyone.

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Staff was knowledgable and friendly and had a conversation with me about my day and upcoming weekend.

Staff was knowledgable and friendly and had a conversation with me about my day and upcoming weekend.

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Technicians were very polite.

Technicians were very polite.

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Close to home. No waiting around for 1-2 hours. great service.

Close to home. No waiting around for 1-2 hours. great service.

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Your did exactly what they said and with no presser to add anything i did need.

Your did exactly what they said and with no presser to add anything i did need.

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It was quick and friendly

It was quick and friendly

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The guys are very nice the customer service rep was pleasent to work with I enjoy the friendly service

The guys are very nice the customer service rep was pleasent to work with I enjoy the friendly service

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All the young men there were polite and helpful.

All the young men there were polite and helpful.

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Friendly, knowledgeable staff. They didn't pressure me when I declined extra services.

Friendly, knowledgeable staff. They didn't pressure me when I declined extra services.

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Marques was very friendly. He made my first visit to a Valvoline a good one.

Marques was very friendly. He made my first visit to a Valvoline a good one.

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Quality service, knowledgeable people, quick service, fair price, little pressure to buy additional services.

Quality service, knowledgeable people, quick service, fair price, little pressure to buy additional services.

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Manager Mike knew his stuff. They show me what they did and I know they really did change my oil filter. The other valvoline did ...

Manager Mike knew his stuff. They show me what they did and I know they really did change my oil filter. The other valvoline did not do half of the things this one did. I am pretty sure they did not change my oil filter. The branch was very thorough.

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The techs were very helpful.

The techs were very helpful.

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Very friendly and fast.

Very friendly and fast.

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Friendly and professional

Friendly and professional

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All the gentlemen here are great! They're always nice and speedy. The young man that went over my recommendations with me was ki ...

All the gentlemen here are great! They're always nice and speedy. The young man that went over my recommendations with me was kind enough to show me how to reset my oil reminder before I left. You guys make an oil change less stressful than it usually is at the dealer. You told me everything that was good along with what was bad on my car. Just the best service I've had with an oil change in a long time! You guys rock!

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Been coming here for years. The manager Mike runs a great shop.

Been coming here for years. The manager Mike runs a great shop.

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The two guys working did my oil change even though it was close to closing time for your shop. And I believe his name was Connor ...

The two guys working did my oil change even though it was close to closing time for your shop. And I believe his name was Connor, he told me about how the last guy who did my oil change messed up my gasket (I think that's what it was) and over tightened my oil filter. I'm glad he let me know so I'll never go back to him again. Overall great experience.

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Consistently serviced and know what to expect from VIOC.

Consistently serviced and know what to expect from VIOC.

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It was a Sunday around 12 noon, and they had only two people working. I pulled into the bay and was greeted promptly and told th ...

It was a Sunday around 12 noon, and they had only two people working. I pulled into the bay and was greeted promptly and told there would be about a 20 minute wait. I went to a local eatery and had lunch. When I was done, my car was done. Couldn't ask for anything better than that. Always treated respectfully and they take great care of my car!

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The employee's are very polite and friendly. They are very knowledgeable.

The employee's are very polite and friendly. They are very knowledgeable.

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The gentlemen on duty were congenial, professional and efficient. However one fellow asked if we wanted everything checked...my ...

The gentlemen on duty were congenial, professional and efficient. However one fellow asked if we wanted everything checked...my husband said "No" but since it is my car I would have preferred the car checked out. So the lights...etc were not checked. FYI the wife

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Very informative staff, I was not pressured to do more than was asked for.

Very informative staff, I was not pressured to do more than was asked for.

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Excellent service. Keep the good work

Excellent service. Keep the good work

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I believe the price I paid for JUST an oil change with conventional oil including a $10 discount was extremely outrageous! When ...

I believe the price I paid for JUST an oil change with conventional oil including a $10 discount was extremely outrageous! When I shared the amount I paid with other people that have had their oil changed there, they thought it was outrageous as well. I manage a fleet of vehicles which I take to this Valvoline on a regular basis and I will no longer be taking the vehicles to this location if it can be helped.

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You Idiots! The Manager gives me info to enter the InstantOil150.com Sweepstakes and emails my receipt to me in a PDF format. ...

You Idiots! The Manager gives me info to enter the InstantOil150.com Sweepstakes and emails my receipt to me in a PDF format. I can't enter the Sweepstakes because PDF receipts aren't acceptable! Stick to oil changes because your technological skills suck!3000 miles from now when my 2002 Toyota Echo hits 378,000 miles I'll be back at your store because your services are excellent!!~Bret

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The customer service skills were excellent. They were really nice do business with.

The customer service skills were excellent. They were really nice do business with.

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They were able to help with an issue I had that a previous company was unable to help with, & gave me bad information. They were ...

They were able to help with an issue I had that a previous company was unable to help with, & gave me bad information. They were friendly, & they got me in & out quickly.

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My service rep was excellent. I believe he went by Mark or Marquis. Friendly and a fun to speak to.

My service rep was excellent. I believe he went by Mark or Marquis. Friendly and a fun to speak to.

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The service guys were knowledgeable of my vehicle and suggested products

The service guys were knowledgeable of my vehicle and suggested products

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I arrived at 7:30 AM and know one was working so i returned later had a long wait and then they had a hard time doing the servic ...

I arrived at 7:30 AM and know one was working so i returned later had a long wait and then they had a hard time doing the service

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It's just a boring oil change I don't think too much about it

It's just a boring oil change I don't think too much about it

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The gentlemen in the store knowtheir business and even though yesterday was very hot, they worked well with us asking questions ...

The gentlemen in the store knowtheir business and even though yesterday was very hot, they worked well with us asking questions and listening to our responses.

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I have been coming to this VIOC for quite sometime. The manager there, Mike Kousgaard, is really great. I trust my two vehicle ...

I have been coming to this VIOC for quite sometime. The manager there, Mike Kousgaard, is really great. I trust my two vehicles to be taken care of with his professional guidance.

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Staff is friendly.

Staff is friendly.

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The service is great and the employees work together to get it done quickly.

The service is great and the employees work together to get it done quickly.

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The attendants were friendly and knowledgeable.

The attendants were friendly and knowledgeable.

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I was highly satisfied with this location but for the past three times the Valvoline on 132 & Maple in Omaha NE has been out of ...

I was highly satisfied with this location but for the past three times the Valvoline on 132 & Maple in Omaha NE has been out of synthetic oil.

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We were leaving town soon and did not have a lot of time to wait. Done in about 20 minutes.

We were leaving town soon and did not have a lot of time to wait. Done in about 20 minutes.

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The technician was very nice and he thoroughly explained my options. They were very quick, too.

The technician was very nice and he thoroughly explained my options. They were very quick, too.

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Always good service and staff is knowledgeable and efficient.

Always good service and staff is knowledgeable and efficient.

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Very friendly staff and no pressure sales!

Very friendly staff and no pressure sales!

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Helpful, knowledgeable and courteous.

Helpful, knowledgeable and courteous.

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My main thing is in and out in 15 min. Fantastic

My main thing is in and out in 15 min. Fantastic

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Everyone was very friendly and I was in and out in less than 10 minutes.